Please read our terms and conditions carefully as making a purchase is acceptance of these terms.
We accept all major credit cards (VISA, MASTERCARD, SWITCH/ MAESTRO, AMERICAN EXPRESS and DELTA). You will be given the option to pay in UK Pounds, US Dollars, or Euros during the checkout process.
Delivery
Me Me Me will ensure your special purchase arrives in perfect condition, all orders over £100 are sent Royal mail Special delivery next day service, which requires a signature on delivery, this service is free of charge.
Orders under £100 are sent, free of charge by Royal Mail Recorded delivery, this service also requires a signature upon receipt and is usually delivered within 1/3 working days, should you require a next day service you will be given the option to upgrade to Special Delivery for a fee of £5.
Our delivery costs are per order, not per item and a signature will be required at the point of delivery for all orders. Should there be no one to accept delivery the parcel will be sent back to your local postal centre and you will be left a card detailing how to arrange re-delivery or local pick up. If the carrier does not hear from you for around 5 days after a card has been left, they will return the package to us. Should you then require the parcel to be redelivered, a delivery charge will be incurred.
Our overseas delivery costs are as follows:
Europe: £7.50
North America: £10.00
Rest of the World: £20.00
All orders over £100 are delivered free of charge
We can only accept Pandora orders to an address within the United Kingdom including the Channel Islands and BFPOs.
Returns
PANDORA and TROLLBEADS jewellery must be received by us in perfect and unused condition within 30 days of receipt for full no quibble refund (excluding our postage costs) – please retain proof of postage.
All other goods must be received by us in perfect and unused condition within 7 days of receipt for full no quibble refund (excluding our postage costs) – please retain proof of postage.
Please note when returning goods our postage and packaging costs will be deducted before the refund is processed.
We do not accept responsibility for returned goods until they have been received by us and accounted for. Therefore we advise you to return parcels using a 'signed for' service, although this is at your discretion.
If you wish to exchange an item we will need to charge you £5 for postage and packaging to cover special delivery costs.
For hygiene reasons, earrings cannot be exchanged or refunded..
Certain products may vary slightly, resulting in apparent colour variations as seen in our stores or promotional literature. Therefore, colours depicted should be used only as a guide.
We reserve the right to refuse or cancel any order once it has been placed if, for example:
- Your payment has been marked as fraudulent or potentially fraudulent by the payment system.
- Payment has been made using a card not issued in a country we dispatch to.
- There is an error on the website regarding price or description of a product.
If the items you have ordered are unavailable you will be notified as soon as possible.
In order to adapt to customer feedback we reserve the right to amend and improve product specifications.
We may from time to time send newsletters to our customers whenever we have news to tell. Should you prefer not to receive our mail you are free to unsubscribe at any time.
We respect your confidentiality and we will never make your details available to any third party.
me me me accessories ltd, 1st floor Grandstand garage, Kenton Road, Gosforth, Newcastle-upon-Tyne, Tyne & Wear, NE3 2NB. Tel. 0845 313 9055 or 0191 233 6740, email: sales@mememeaccessories.com.