Please read our terms and conditions carefully as making a purchase is acceptance of these terms.
We accept all major credit cards (VISA, MASTERCARD, SWITCH/ MAESTRO, AMERICAN EXPRESS and DELTA). You will be given the option to pay in UK Pounds, US Dollars, or Euros during the checkout process.
Delivery
We ship all UK packages by Royal Mail Special Delivery (requires signature). Royal Mail guarantee next day delivery if ordered by 2pm Monday to Friday. Orders received after 2pm Friday may not be dispatched until the following Monday. Postage and Packaging is free of charge for all orders over £50, and a £3 charge is levied for smaller orders.
Postage and Packing is based on the delivery country and type (first class, courier, etc).
We can only accept Pandora orders to an address within the United Kingdom including the Channel Islands and BFPOs.
Returns
All goods must be received by us in perfect and unused condition within 7 days of receipt for full no quibble refund (excluding our postage costs) – please retain proof of postage.
Please note when returning goods our postage and packaging costs will be deducted before the refund is processed.
We do not accept responsibility for returned goods until they have been received by us and accounted for. Therefore we advise you to return parcels using a 'signed for' service, although this is at your discretion.
If you wish to exchange an item we will need to charge you postage and packaging as it will involve creating a new order.
For an exchange of product we will charge you postage and packaging, as it will mean the creation of a new order for you.
For hygiene reasons, earrings cannot be exchanged or refunded..
Certain products may vary slightly, resulting in apparent colour variations as seen in our stores or promotional literature. Therefore, colours depicted should be used only as a guide.
We reserve the right to refuse or cancel any order once it has been placed if, for example:
- Your payment has been marked as fraudulent or potentially fraudulent by the payment system.
- Payment has been made using a card not issued in a country we dispatch to.
- There is an error on the website regarding price or description of a product.
If the items you have ordered are unavailable you will be notified as soon as possible.
In order to adapt to customer feedback we reserve the right to amend and improve product specifications.
We may from time to time send newsletters to our customers whenever we have news to tell. Should you prefer not to receive our mail you are free to unsubscribe at any time.
We respect your confidentiality and we will never make your details available to any third party.
me me me accessories ltd, 1st floor Grandstand garage, Kenton Road, Gosforth, Newcastle-upon-Tyne, Tyne & Wear, NE3 2NB. Tel. 0845 313 9055 or 0191 233 6740, email: sales@mememeaccessories.com.